Managing agent requests

Important information before you continue

You’ll need to provide the property owner’s 10-digit account number.

We have made changes to the way managing agents nominate as an authorised party on a property owner’s account. From February 2025, your customer will be required to complete and sign a managing agent authorisation form nominating you as an authorised party on their account. The form will need to be uploaded as part of this request.

Until the Managing Agent authorisation form becomes mandatory in February 2025, uploading the form is optional.

Important information before you continue

This form provides written notification to us to remove you from the account. Please note, bills and billing communications you previously received, like high water use alerts and bill reminders, will now go to the property owner.

You’ll need the property owner’s 10 digit account number to complete this request. You can find it on the top right hand corner of the property owner’s SA Water bill.

Before you start

Do you have your account number handy? You can find it on your bill or in mySAWater. You can still submit your enquiry without it, but it will help us confirm your details and reply sooner.

Important information before you continue

This form provides written notification to us to remove your managing agent from the account.

If you are changing managing agents, you can simply complete the "Add a new managing agent" form and we will remove the previous agent automatically.

You'll need your 10 digit account number to complete this request. You can find it on the top right hand corner of your SA Water bill.