Water is gradually being restored to our customers in Birdwood, Gumeracha, Cudlee Creek and Kersbrook, following the successful overnight completion of water main repairs in the area.

Due to the size of our local water network, restoration will take several hours in some locations.

Until this time, an alternate supply of cask water will be available for collection behind the Gumeracha Library at the local oval on Albert Street in Gumeracha until 2pm.

You may notice slightly discoloured water coming from your taps once supply has returned, or temporary changes in taste and/or smell. Your water remains safe to drink.

Simply run an outside tap for a minute or two to help clear any fine air bubbles or existing sediment in the pipes that may have been stirred up by changes in water movement.

If you need urgent assistance, please call our Customer Care Centre on 1300 SA WATER (1300 729 283).

We apologise for any inconvenience and thank people for their patience as we worked as quickly and safely as possible to complete repairs.

User guides

User guides

We offer two different online platforms, depending on the type of smart meter service you’re using. Here’s where to get help in setting up and using your online dashboard where you can access and understand your water use information.

We’re here to help

Please get in touch if you have any questions or need assistance.

You can reach us on 1300 SAWATER (1300 729 283) Monday to Friday 8.30am – 5pm, or send us an email at mysmartwater@sawater.com.au