Fees and charges
Fees and charges
There are costs associated with connecting to our network. The fee for a standard connection is determined by the type and size of the water, sewerage or fire service you request. You can nominate the size of service you require during the application process, or we can advise you of the most suitable size.
Fees and charges schedule
This page is a tool to provide you with an estimated cost to help you decide if you want to apply. It is based on your own understanding of your property and the work you would like to complete. We recommend visiting our Connections Estimator Map first to understand if the connection services you are considering are available, and estimate the distance required to complete the connection. If an extension or upgrade is required to service your property, you will be responsible for these costs.
Additional connections costs may occur if:
- the connection from the main to your property is greater than 12 metres
- the depth of the connection is 3.0m or deeper
- if difficult construction conditions exist (for example: existing services and infrastructure in the construction path, underground water, trees, rocks or requirements for traffic management)
Find out more about standard and non standard connections here.
We will estimate the cost of this work and provide you with a fixed price invoice once we have assessed your submitted application and a site visit is completed. Your application’s lodgement fee will be deducted from the final construction cost if your project goes ahead. Any financial quote provided will be valid for 60 calendar days from the date of issue.
Augmentation charges also apply in designated areas throughout the state.
Connections up to 12m
| Connection | Meter | Connection with meter | |
|---|---|---|---|
| 20 mm ** | $3,438.00 | $390.00 | $3,828.00 |
| 25 mm ** | $3,619.00 | $541.00 | $4,160.00 |
| 40 mm ** | $4,673.15 | $1,108.85 | $5,782.00 |
| 50 mm ** | $4,951.00 | $2,849.00 | $7,800.00 |
| Larger than 50 mm** | Estimated cost to deliver service | ||
Additional cost per metre for connections between 12m and 25m (non standard)
| Cost per additional metre | |
|---|---|
| 20 mm ** | $177.00 |
| 25 mm ** | $177.00 |
| 40 mm ** | $224.00 |
| 50 mm ** | $285.00 |
| Larger than 50 mm** | Estimated cost to deliver service |
Other water connection costs
| Cost | |
|---|---|
| Permanent overhead standpipe and meter | Estimated cost to deliver service |
** Charge is for standard connections only. Please refer to the Connections policy for non-standard connections. All 40mm and 50 mm recycled water connections are estimated.
Manifold connections (provision of multiple water meters to strata/community title developments using a manifold connection).
These fees do not include the connection cost.
| Cost | |
|---|---|
| 20 mm meter on 1-4 or 1-12 meter manifold (residential) | $785.00 per water meter |
| 25 mm on 1-5 meter manifold (commercial/industrial) | $1,095.00 per water meter |
| Alteration of manifold meters | Estimated cost to deliver service |
A completed Community title agreement is required if connecting to a community title property
| Cost | |
|---|---|
| Underground box for 20 mm meter | $1,023.00 |
| Underground box for 25 – 50 mm meter | $2,771.00 |
Alter connections
| Cost | |
|---|---|
| Alter 20 mm or 25 mm connection (up to 0.5 m) | $1,095.00 |
| Alter 20 mm or 25 mm connection (more than 0.5 m and up to 2.0 m) | $1,144.00 |
| Alter 20 mm or 25 mm connection (more than 2.0 m and up to 4.0 m) | $1,440.00 |
| Alter 32 mm - 50 mm meter (up to 0.5 m)*** | $1,556.00 |
| Alter 32 mm - 50 mm connection (more than 0.5 m and up to 2.0 m)*** | $1,630.00 |
| Alter 32 mm or 50 mm connection (more than 2.0 m and up to 4.0 m)*** | $1,787.00 |
| Alter larger than 50 mm connection*** | Estimated cost to deliver service |
Alter connections into a box
| Cost | |
|---|---|
| Alter 20 mm connection into box (up to 0.5 m) | $1,920.00 |
| Alter 20 mm connection into box (more than 0.5 m and up to 2.0 m) | $1,969.00 |
| Alter 20 mm connection into box (more than 2.0 m and up to 4.0 m) | $2,252.00 |
| Alter 25 mm connection into box (up to 0.5 m) | $2,573.00 |
| Alter 25 mm connection into box (more than 0.5 m and up to 2.0 m) | $2,644.00 |
| Alter 25 mm connection into box (more than 2.0 m and up to 4.0 m) | $3,431.00 |
| For Alter 32 mm – 50 mm connection into box | Refer to Alter fee and underground box fee. |
***Relocate 32 mm - 50 mm not available, Disconnection fee + Metered connection fee apply.
Relocate a 20mm unmetered water connection four metres or less and installation of a meter
| Cost | |
|---|---|
| Up to 0.5 m | $1,218.00 |
| More than 0.5 m and up to 2 m | $1,264.00 |
| More than 2 m and up to 4 m | $1,546.00 |
Relocate a 25mm unmetered water connection four metres or less and installation of a water meter (alter fee + water meter fee)
| Cost | |
|---|---|
| Up to 0.5 m | $1,423.00 |
| More than 0.5 m and up to 2 m | $1,472.00 |
| More than 2 m and up to 4 m | $1,758.00 |
Relocate a 20mm or 25mm unmetered connection more than four metres and installation of a water meter (metered connection fee + disconnection fee)
| Cost | |
|---|---|
| 20 mm meter, under 12 m | $4,294.85 |
| 25 mm meter, under 12 m | $4,475.85 |
| Per metre rate more than 12 m up to 25 m | $177.00 |
Relocate a 20mm or 25mm metered connection more than four metres (connection fee + disconnection fee)
| Cost | |
|---|---|
| 20 mm meter, under 12 m | $4,684.85 |
| 25 mm meter, under 12 m | $5,016.85 |
| Per metre rate more than 12 m up to 25 m | $177.00 |
Relocate a 40mm or 50mm metered water connection any distance (connection fee + disconnection fee)
| Cost | |
|---|---|
| 40 mm meter, under 12 m | $6,638.85 |
| 40 mm per metre rate more than 12 m up to 25 m | $224.00 |
| 50 mm meter, under 12 m | $8,656.85 |
| 50 mm per metre rate more than 12 m up to 25 m | $285.00 |
Other alterations to existing water meter / connection
| Cost | |
|---|---|
| Disconnect up to 50 mm water connection**^ | $856.85 |
| Disconnection of water connection over 50mm | Estimated cost to deliver service |
| Rotate 20mm/25mm water meter up to 180 degrees** | $454.70 |
| Rotation 40mm water meter up to 180 degrees** | $1,008.00 |
**Charge for standard connections only, refer to connections policy for non-standard connections. All 50mm and 40mm recycled water connection fees are estimated.
^Disconnections on roads in Adelaide CBD and North Adelaide are considered non-standard and may incur additional costs. Disconnections Department for Infrastructure and Transport roads are standard.
| Cost | |
|---|---|
| Fire Connections / Disconnections / Isolation valves | Estimated cost to deliver service |
When applying for a fire service connection the results of a Network Analysis and Flow Test must be submitted.
| Cost | |
|---|---|
| Network Analysis * | $781.80 |
| Standard water flow test- fire plug | $289.00 |
| Additional fire plug for water flow test. Up to a total of 3 per full price plug tested. Additional tests must occur the same day and on the same site as the full price plug tested. | $105.00 |
| Simultaneous flow test (non-standard flow tests) | Estimated cost to deliver service |
*GST has been applied to these charges
Installation of connection
| Cost | |
|---|---|
| 100 mm up to 12 m**# | $7,405.00 |
| 100 mm per metre rate more than 12 m up to 30 m**# | $419.00 |
| 100 mm Spur Connection **# | $3,975.00 |
| 100 mm “Y” Connection **# (connection fee + spur connection fee) up to 12 m | $11,380.00 |
| 150 mm up to 12 m **# | $8,323.00 |
| 150 mm per metre rate more than 12 m up to 30 m | $470.80 |
| Larger than 150 mm (including spur connection) | Estimated cost to deliver service |
Disconnection charges
| Cost | |
|---|---|
| Disconnect - 100/150 mm**# | $1,389.80 |
| Disconnect larger than 150 mm sewerage connection | Estimated cost to deliver service |
**Charge for standard connections only, refer to connections policy for non-standard connections. All 50mm and 40mm recycled water connection fees are estimated.
#All sewer connections provided are subject to our approval and design standards.
| Cost | |
|---|---|
| Sewerage pre-laid activation fee 100/150 mm* | $8.80 |
| Sewerage pre-laid activation fee larger than 150 mm | Estimated cost to deliver service |
* GST applies to the sewer application fee only.
| Cost | |
|---|---|
| Insert inspection point 100mm and 150mm | Estimated cost to deliver service |
| Relocation 100mm (connection fee + disconnection fee) up to 12 metres **# | $8,794.80 |
| 100mm per metre rate more than 12 m up to 30 m**# | $419.00 |
| Relocation 150mm (connection fee + disconnection fee) | $9,712.80 |
| 150mm per metre rate more than 12m up to 30 m **# | $470.80 |
**Charge for standard connections only, refer to connections policy for non-standard connections. All 50mm and 40mm recycled water connection fees are estimated.
#All sewer connections provided are subject to our approval and design standards.
| Cost | |
|---|---|
| Metered hydrant application fee* | $406.00 |
| Metered hydrant deposit – 25 mm | $748.00 |
| Metered hydrant deposit – 50 mm | $1,556.00 |
| Hire of portable hydrant – for each period of 3 months or part | $139.00 per quarter |
| The Metered Hydrant Early Termination Fee | Estimated cost to deliver service |
| Short term hire of hydrant | $1,070.00 |
| Charge for additional administrative cost in relation to breach of terms and conditions of hire of hydrant | $320.65 |
| Water use (per kilolitre) | $3.214 |
*GST has been applied to these charges
| Cost | |
|---|---|
| Design and administration charge – non-standard connections<. | $394.65 |
| Design and administration charge - extensions | $1,327.00 |
*GST has been applied to these charges
| Cost | |
|---|---|
| Service rent: Applicable where this is more than one meter under one account. | $314.40 per annum |
| Standard water flow test – fire plug | $289.00 |
| Additional fire plug – water flow test – same day, same site | $105.00 |
| Network analysis* | $781.80 |
| Hourly service fee* | $79.50 per hour |
| Clip and meter lock fee - large | $62.00 |
| Re-Invoicing Fee* | $13.90 |
| Application lodgement fee* | $103.00 |
*GST has been applied to these charges
Smart meter pricing
We offer a range of smart meters with different technology features.
To access the benefits of a smart meter, you will need to pay an installation fee and then an annual fee each year (you can opt out at any time). We offer a range of different smart meters and provide a personalised quote based on your needs, property and location. Smart meter installations typically range from $1,250 to $6,750*.
All smart meters have an annual fee of $128.65 (for standard smart meters).
Learn more about smart metersTimeframes
Your online application will take 10-15 minutes to complete.
After receiving a completed application we will endeavour to assess and invoice you within 20 business days.
Every connection project and site is different and there are various factors outside of our control that can impact cost and delivery timeframes.
We are committed to delivering connection services in accordance with our regulatory service standards. After you have paid your invoice we will use our best endeavours to construct/activate your service within the following timeframes to meet regulatory service standards:Connections that require extension or upgrade of the supply network may take longer in the construction phase because they are dependent on extension or upgrade works separate to the connection works. We will detail the expected construction timeframe in your approval letter.
Our live tracker is available 24/7 and will let you know where your connection project is up to in the application process.
How to prepare your application
Whether you are applying for a new connection, making alterations to an existing service or want to disconnect, we can help you make sure you have all the information and supporting documents you need to submit an accurate connections application. Follow the steps on our Application checklist page here.
Major faults
Polkinghorns Rd
Arthurton
- 18/06/2020
Water Supply On
- 18/06/2020 03:05 PM - We are attending to an incident in Arthurton with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07505663.
- See all major faults
Scheduled works
Spruance Rd
Elizabeth East
- 11/06/2021
Temporary Supply Interruption
- Estimated start time and water supply off: 15/06/2021 09:00 AM
Estimated restore time and water supply back on: 15/06/2021 04:00 PM
We’re improving your services and undertaking maintenance work in Elizabeth East. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can. - See all scheduled works
