Policies

SA Water has a number of policies that align our business to our strategic goals. Below are three that are important for you to read.

Privacy Policy

This policy applies to all information we gather, store, disclose and use. Click here to read the privacy policy.

Sponsorship Policy

This policy shapes how we assess and approve sponsorship applications. It also covers sponsorships we do not provide. Read more here.

Other policies

Other policies available on this website are:

• Hardship Policy for residential customers
• Connections Policy
• Alternate Water Pricing Policy Statement
• Developer Contributions Pricing Policy Statement
• Excluded Services Pricing Policy Statement

If you would like another policy not listed here please contact us.