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Smart meter application

Application for smart meter services

A smart meter is a digital device that we attach to your water meter that measures, in near real time, information about water use at your property. Armed with this information you can better manage your costs and minimise any water loss. You can access your data, set up (via SMS or email) alerts for suspected leaks, and monitor your use via an online dashboard.

Important

We can only accept applications from the property owner, or from a person authorised to act on behalf of the property. We suggest you have a copy of your SA Water bill handy to help you complete your application.

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Propertyy Type
The smart meter is for a:

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Residential connection information
It's on the top right hand corner of your SA Water Bill (Include the * symbol if present).
Meter number/s can be found at the top of the second page of your SA Water bill.
Are there any obstructions, or infrastructure on your property in the vicinity of the SA Water meter? This means electricity or gas infrastructure, any underground infrastructure, large trees, stobie poles, brick letterboxes, or other potential obstructions.
Residential connection information
It's on the top right hand corner of your SA Water Bill (Include the * symbol if present).
Meter number/s can be found at the top of the second page of your SA Water bill.
Are there any obstructions, or infrastructure on your property in the vicinity of the SA Water meter? This means electricity or gas infrastructure, any underground infrastructure, large trees, stobie poles, brick letterboxes, or other potential obstructions.
Residential connection information
It's on the top right hand corner of your SA Water Bill (Include the * symbol if present).
Meter number/s can be found at the top of the second page of your SA Water bill.
Are there any obstructions, or infrastructure on your property in the vicinity of the SA Water meter? This means electricity or gas infrastructure, any underground infrastructure, large trees, stobie poles, brick letterboxes, or other potential obstructions.
Residential connection information
It's on the top right hand corner of your SA Water Bill (Include the * symbol if present).
Meter number/s can be found at the top of the second page of your SA Water bill.
Are there any obstructions, or infrastructure on your property in the vicinity of the SA Water meter? This means electricity or gas infrastructure, any underground infrastructure, large trees, stobie poles, brick letterboxes, or other potential obstructions.
Residential connection information
It's on the top right hand corner of your SA Water Bill (Include the * symbol if present).
Meter number/s can be found at the top of the second page of your SA Water bill.
Are there any obstructions, or infrastructure on your property in the vicinity of the SA Water meter? This means electricity or gas infrastructure, any underground infrastructure, large trees, stobie poles, brick letterboxes, or other potential obstructions.

Add another residential property - Remove property Continue
Business installation information
It's on the top right hand corner of your SA Water Bill (Include the * symbol if present).
Meter number/s can be found at the top of the second page of your SA Water bill.
Are there any obstructions, or infrastructure on your property in the vicinity of the SA Water meter? This means electricity or gas infrastructure, any underground infrastructure, large trees, stobie poles, brick letterboxes, or other potential obstructions.
Does your business require a Work Health and Safety induction or Job Safety Analysis for us, or our contractor, to visit your property to install a smart meter?
Who needs to access the online water use dashboard? The dashboard is where you can see your water use data, generate reports and set alerts for suspected leaks.
Second person

Add another person - Remove person
Business installation information
It's on the top right hand corner of your SA Water Bill (Include the * symbol if present).
Meter number/s can be found at the top of the second page of your SA Water bill.
Are there any obstructions, or infrastructure on your property in the vicinity of the SA Water meter? This means electricity or gas infrastructure, any underground infrastructure, large trees, stobie poles, brick letterboxes, or other potential obstructions.
Does your business require a Work Health and Safety induction or Job Safety Analysis for us, or our contractor, to visit your property to install a smart meter?
Who needs to access the online water use dashboard? The dashboard is where you can see your water use data, generate reports and set alerts for suspected leaks.
Second person

Add another person - Remove person
Business installation information
It's on the top right hand corner of your SA Water Bill (Include the * symbol if present).
Meter number/s can be found at the top of the second page of your SA Water bill.
Are there any obstructions, or infrastructure on your property in the vicinity of the SA Water meter? This means electricity or gas infrastructure, any underground infrastructure, large trees, stobie poles, brick letterboxes, or other potential obstructions.
Does your business require a Work Health and Safety induction or Job Safety Analysis for us, or our contractor, to visit your property to install a smart meter?
Who needs to access the online water use dashboard? The dashboard is where you can see your water use data, generate reports and set alerts for suspected leaks.
Second person

Add another person - Remove person
Business installation information
It's on the top right hand corner of your SA Water Bill (Include the * symbol if present).
Meter number/s can be found at the top of the second page of your SA Water bill.
Are there any obstructions, or infrastructure on your property in the vicinity of the SA Water meter? This means electricity or gas infrastructure, any underground infrastructure, large trees, stobie poles, brick letterboxes, or other potential obstructions.
Does your business require a Work Health and Safety induction or Job Safety Analysis for us, or our contractor, to visit your property to install a smart meter?
Who needs to access the online water use dashboard? The dashboard is where you can see your water use data, generate reports and set alerts for suspected leaks.
Second person

Add another person - Remove person
Business installation information
It's on the top right hand corner of your SA Water Bill (Include the * symbol if present).
Meter number/s can be found at the top of the second page of your SA Water bill.
Are there any obstructions, or infrastructure on your property in the vicinity of the SA Water meter? This means electricity or gas infrastructure, any underground infrastructure, large trees, stobie poles, brick letterboxes, or other potential obstructions.
Does your business require a Work Health and Safety induction or Job Safety Analysis for us, or our contractor, to visit your property to install a smart meter?
Who needs to access the online water use dashboard? The dashboard is where you can see your water use data, generate reports and set alerts for suspected leaks.
Second person

Add another person - Remove person

Add another business property - Remove property Continue
Contact information

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  • Major faults

    • Underway

  • Polkinghorns Rd
  • Arthurton
  • 18/06/2020
  • Water Supply On
  • 18/06/2020 03:05 PM - We are attending to an incident in Arthurton with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07505663.
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  • Scheduled works

    • Underway
  • Spruance Rd
  • Elizabeth East
  • 11/06/2021
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 15/06/2021 09:00 AM
    Estimated restore time and water supply back on: 15/06/2021 04:00 PM

    We’re improving your services and undertaking maintenance work in Elizabeth East. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


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Understanding your bill

Your SA Water account contains some very important information. Here's how to get the most out of it