Disinfecting your drinking water

Disinfecting your drinking water

All drinking water needs to be disinfected to make it safe to drink. We filter and use a range of treatment methods, from the moment it starts its journey to your property from one of many sources.

Like chlorine, chloramine is a disinfectant that destroys bacteria and other pathogens that can be present in source water and ensures your tap water is clean and safe to drink.

In South Australia, drinking water has been safely and effectively disinfected with chloramine since the 1980s. More than 220,000 South Australians have been supplied with chloraminated tap water for many years, including across the mid north of the state, Port Pirie, Port Augusta, Whyalla, the Yorke Peninsula and in the southern Adelaide Hills and Tailem Bend, Strathalbyn and Keith. Chloramination is also used in Sydney, Brisbane, Bendigo and a large part of Western Australia as well as in international water supplies.

Across Australia, drinking water is governed by health regulators that enforce the Australian Drinking Water Guidelines (2011), which are among the most stringent in the world. In South Australia, our robust Drinking Water Quality Management System enables us to consistently meet or exceed national drinking water quality targets. We maintain these high standards through SA Health-approved drinking water quality monitoring programs, where we carry our more than 370,000 water tests in our laboratories each year. If we were working around the clock, we’d carry out more than 1000 tests per day, or one test every 100 seconds.

SA Health, through the Australian Drinking Water Guidelines (2011), and the World Health Organisation both confirm that chloramine is safe and effective in drinking water supplies.

To see a full profile of the drinking water supplied to your area, including how it is disinfected, you can search your postcode and suburb in our handy search tool.

About chloramine

Chloramine is made by combining ammonia and chlorine. We only use a small amount of chloramine, typically between 2 and 4 mg/L, to ensure a safe but effective disinfection residual in the drinking water supplied to our customers. The amounts of free ammonia in drinking water as a result of chloramination are also very small, with the ideal range in a chloraminated system typically between 0.1 and 0.3 mg/L.

We constantly monitor these levels as part of our water quality monitoring program to ensure your drinking water is safe, clean and in reliable supply. As outlined by the Australian Drinking Water Guidelines (2011), only at levels of greater than 1000 mg/L (that’s about 5,000 times higher than concentrations in drinking water) does ammonia have a potential effect on human health. As these concentrations are highly unlikely to occur in drinking water, no health-based guideline for ammonia has been set.

Why water utilities disinfect drinking water with chloramine

Like chlorine, chloramine destroys bacteria and other pathogens that can be present in source water. Chloramine is also used as a disinfection method because it persists in the water supply for a long time which is useful for long pipe networks such as those used in South Australia’s Fleurieu Peninsula network which has about 600 kilometres of water mains.

Know the facts

There’s a lot of misinformation about chloramine online so we want to make sure you have the facts, including about the safety of your drinking water. We recommend you rely on expert health-based advice for information.