Water and sewer connections - Meter or connection enquiries - alert 3
Water and sewer connections - Meter or connection enquiries - alert 3
What to do when planning alteration work to your meter or property
If you plan to build or do any alteration work on your property, you need to tell us if the work will impact on any of our services before work starts.
When altering or making changes to an existing service, it’s essential to gather the necessary information for an accurate and smooth application process. We recommend reading our Connections application checklist to understand everything from the services available in your area, the type of connection you need and estimating your fees and charges.
Once you are ready to apply, you can do this using our Connection application form. A lodgement fee applies for all applications.
Major faults
Polkinghorns Rd
Arthurton
- 18/06/2020
Water Supply On
- 18/06/2020 03:05 PM - We are attending to an incident in Arthurton with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07505663.
- See all major faults
Underway
Scheduled works
Spruance Rd
Elizabeth East
- 11/06/2021
Temporary Supply Interruption
- Estimated start time and water supply off: 15/06/2021 09:00 AM
Estimated restore time and water supply back on: 15/06/2021 04:00 PM
We’re improving your services and undertaking maintenance work in Elizabeth East. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can. - See all scheduled works
Underway



