Stakeholder engagement framework

Our commitment to engagement

We engage with stakeholders and the community because we believe it strengthens the quality and effectiveness of our work and leads to mutually beneficial outcomes.

Purpose

This business wide engagement framework (the framework) is aligned to our strategy and guides our approach to engagement with external stakeholders. The framework establishes and promotes our aspiration, supports our people and contract partners and clearly articulates what stakeholders can expect from us when we engage with them.

As a business recognised for its continuous improvement, this engagement framework represents the next evolution of our engagement practices. Its development reflects growing stakeholder and community expectations for meaningful engagement and opportunities to contribute to and influence our work.

Engagement principles

The following principles guide our engagement with stakeholders and the community. We apply these principles when planning and delivering our projects and services for you.

By adhering to them, we ensure that your input is meaningfully considered in our work.

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We genuinely engage stakeholders and community in what we do

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We engage early and regularly

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We engage in ways that are inclusive and respectful

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We build productive and enduring relationships  with our key stakeholders

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We provide strategic engagement that is well-planned and well-resourced

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We evaluate and improve our engagement process