I am moving into a new property, what do I need to do?
I am moving into a new property, what do I need to do?
Is the water already connected when I move into a new home?
In most cases, yes, the water is already connected. However, if you don’t have running water, check if the water meter is in the "on" position. If it’s still not working, contact the customer service team at 1300 729 283 for assistance.
What should I check when buying a property?
- Builder’s connection: If you're building a new home, ensure your builder has applied for water and sewerage connections. If not, you'll need to apply through the Connection Application form.
- Water meter: Check if the property has a water meter. If there is none, you'll need to apply for one via the Connection Application form.
- Sewerage system: Identify where the property’s sewerage connection is located, or check if a septic system is in use for properties outside serviced areas.
What should my conveyancer provide when purchasing a property?
- Current water charges and any outstanding balances.
- Information about future charges or encumbrances that may affect the property, such as easements.
What should I ask about the water and sewerage systems before buying a home?
- Ensure the water meter is easily accessible for readings.
- Check for any easements or encumbrances related to the property’s water or sewerage systems.
- Verify the location of the water meter and sewerage connection.
Do I need to disconnect water services when selling a property?
- In most cases, no. The water meter will be read up to the settlement date. Disconnection is only required if the property is being subdivided or demolished.
For more details on moving or buying a property, or to arrange water meter services, visit our Water connections and moving page or call 1300 729 283.
