Technical issues relating to incoming calls to our Customer Care Centre and customer access to MySAWater have now been resolved.

If you need to report a water or sewer network fault, or have an account query, please call us on 1300 SA WATER (1300 729 283).

There are also self-serve options available on our website.

Thanks for your patience.

Fluoride

Fluoride is a trace mineral found naturally in water, soils and foods. It’s added to South Australia’s metropolitan and major country drinking water supplies, as mandated by our state health authority, because its proven to provide a significant public health benefit. Fluoride does not affect the taste, look or smell of your drinking water. All fluoridated drinking water systems are carefully monitored to ensure they pass the Australian Drinking Water Guidelines health limit for fluoride, which is 1.5 milligrams per litre.