Why is my bill higher than usual?
Why is my bill higher than usual?
There can be a number of reasons your water bill might be higher than expected. Here are a few things you can check:
- Your meter reading: Ensure that the meter reading on your bill matches the reading on your water meter.
- Compare water usage: Look at your water usage for the same period in previous years. Water consumption often fluctuates depending on the season.
- The billing period: Compare the number of days in your current billing period with previous periods, as longer billing cycles can increase the total amount.
Also, consider if there were any changes at your property, such as:
- More people staying during the billing period
- New appliances that might use more water
If your water use seems unusually high or if we’ve contacted you about high usage, you can explore resources to help investigate the issue:
If there's a problem with any appliances or pipes on your property, call a licensed plumber.
If paying your bill by the due date will be difficult, please reach out to our Customer Care Team for support. We’re here to help:
