Do you know how to read your water meter?
By finding out a bit more about how your meter works, you’ll be able to check for leaks in your plumbing. A leak on your property can waste thousands of litres of water, at considerable cost to you. So follow these easy steps to find out if there are any leaks on your property:
Check the water meter and write down the reading (all numbers - black & red)
Make sure no-one in the household uses any water for a couple of hours
Check the water meter again
If the reading is different to your first reading a couple of hours ago, there is a water leak that needs to be found and fixed.
For more information you can read our fact sheet - Reading your meter.
As leaks tend to get worse, get a licensed plumber to fix any problems as soon as possible. You should then call us on 1300 650 950.
SA Water may provide you with an allowance if you discover that you have had a concealed leak in your private pipework. The allowance, equal to 50 percent of the estimated quantity of water wasted, may be granted if certain conditions are met. SA Water will give only one allowance in a ten year period of properties continuing in the same ownership. We do not give an allowance if a leakage has occurred on a commercial property or if the property has a water supply agreement. Please refer to this application form to ensure you meet the criteria, as other conditions and restrictions also apply.
Call us on 1300 650 950 if you have any queries.
We've also got a wealth of water savings tips available on this website under the Your Home section or, you can visit our Interactive House + Garden to calculate how to make every drop count!